Effective communication is a skill for reducing conflict and enables you to “accurately convey messages” by showing an understanding of the emotions behind them, with regard for how the other person feels too. This leads to stronger relationships and better decision-making.” [1] It can be crucial to personal and professional success, improves teamwork, increased morale, and efficient problem solving. [2] Focus not only on what you’re saying but also listen to what someone else is saying too, really hear them out. If we “truly [want to] understand where others are coming [active listening may be] critical for effective communication. “When we actually listen, we show respect, comprehension, empathy and genuine interest, which creates stronger connections and builds greater trust. Stay curious, ask great questions and really listen to what people say.” [3]
Sometimes how we feel and what we actually say can get mixed up in the process, avoid rambling your feelings away, and organize your thoughts in a way, to which the other person can hear you out without becoming defensive. This is something most people struggle with “what you say, and what the receiver actually hears.” [4] Just because you feel confused, doesn’t mean that the conversation needs to end up that way, you’ll feel ten times better learning how to communicate effectively rather than not saying anything at all, poor communication isnt just a problem faced by few.
To improve communication skills using “I” statements is a way to state your feelings without asserting blame, and to avoid defensiveness. It helps you to express your thoughts and feelings in a clear and concise way and can be used in everyday conversations. [5] This occurs often times when we’re upset or feeling overwhelmed, especially in close relationships. It’s important to communicate those needs without becoming frustrated with another person or blaming them for the way you feel. [6] Take ownership over those feelings and convey them in a way without escalating things into more conflict. This is where “I” statements come in.” [7]
“For example, instead of saying “You always interrupt me,” you might say “I feel frustrated when I get interrupted.” By using “I” statements, you’re able to express your own perspective without attacking or blaming the other person.” [8] “I feel” statements are communication tools that help you express emotions and reduce conflict.” [9] It “helps individuals to address issues with clarity and empathy” while “improving relationships by shifting conversations away from confrontation.” [10]
[3] Sara Wesche, RED66 Marketing
[4] https://www.forbes.com/sites/alainhunkins/2022/09/15/the-1-obstacle-to-effective-communication/
[5] How to Use “I” Statements: A Clear Guide
[6] I Statements for Better Communication and Less Conflict
[7] I Statements for Better Communication and Less Conflict
[8] How to Use “I” Statements: A Clear Guide
[9] What Are “I Feel” Statements?
[10] What Are “I Feel” Statements?
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